These Terms and Conditions govern the use of the Cartone Australia website and the purchase of products through our online store. We reserve the right to modify these terms at any time without prior notice. Changes will become effective immediately upon publication on the website.

All products displayed on this website are subject to availability. We make every effort to ensure product descriptions, specifications, pricing, and images are accurate. However, errors may occasionally occur. Cartone reserves the right to correct any errors and update information without prior notice.

All prices are displayed in Australian Dollars (AUD). Unless otherwise stated, prices exclude shipping costs and applicable taxes. Cartone reserves the right to change prices at any time without prior notice.

Once an order is placed, you will receive an order confirmation email. Acceptance of an order occurs only when Cartone dispatches the products. We reserve the right to refuse or cancel any order for any reason, including pricing errors, stock shortages, or suspected fraudulent activity.

Payment must be made in full before goods are dispatched. We accept approved payment methods displayed on the website. All transactions are processed securely through third-party payment providers.

Delivery times are estimates only and may vary depending on location and courier services. Cartone is not responsible for delays caused by courier companies, weather conditions, customs procedures, or circumstances beyond our control. Risk in the products passes to the customer upon delivery.

Customers must inspect goods upon receipt. Claims relating to damaged, defective, or incorrect products must be reported within 7 days of delivery. Returns may only be accepted with prior approval from Cartone. Custom-made, special-order, or personalised products are non-refundable unless faulty. Refunds will be processed in accordance with Australian Consumer Law.

Products are covered by applicable manufacturer warranties where available. Nothing in these Terms excludes any consumer guarantees provided under Australian Consumer Law.

All website content including text, graphics, logos, images, product descriptions, and website design remains the property of Cartone or its licensors. No content may be copied, reproduced, distributed, or used without written permission.

To the maximum extent permitted by law, Cartone shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or purchased products. Our total liability shall not exceed the amount paid for the relevant product.

Customers are responsible for maintaining the confidentiality of their account credentials. Cartone is not responsible for unauthorized access resulting from customer negligence.

Personal information is collected and handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Australian courts.

For any questions regarding these Terms and Conditions, please contact us.